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Notes on CRM, ERP, and IT consulting

Upcoming articles on building and choosing systems for growing businesses. Full articles are on the way — each topic below already has its own page.

Coming soon

Custom CRM vs. Off-the-Shelf: When Each Makes Sense

A practical breakdown of when a tool like Salesforce or HubSpot is the right call, and when a custom-built CRM pays off instead.

Coming soon

What Does an ERP Integration Actually Cost?

The real cost drivers behind ERP projects — data cleanup, integration scope, and customization — and how to budget for them.

Coming soon

Signs Your Business Has Outgrown Spreadsheets

The operational warning signs — broken formulas, version conflicts, manual reconciliation — that signal it's time for a real system.

Coming soon

How Long Does a Custom CRM Build Really Take?

A realistic look at custom CRM timelines, from discovery through launch, and the factors that actually move the schedule.

Coming soon

Legacy System Integration: Rebuild vs. Connect

How to decide whether an aging system needs to be replaced outright or can be integrated with new tools instead.

Coming soon

CRM vs. ERP: Which Does Your Business Actually Need?

A framework for figuring out whether your operational friction is a sales/customer problem, an operations problem, or both.